Lime Tree London

Delivery & Returns

General Delivery Times (these vary around peak times such as Christmas)

We are proud to say we use Royal Mail for our deliveries and Parcel Force for any oversized items. Due to the coronavirus, delivery times with all couriers may be subject to delay and we thank you for your patience and understanding.

Standard UK delivery: £3.75 (3-5 working days)

Express UK Delivery: £6.95 (2-3 working days)

European & Channel Islands Delivery: £11.50 (Times vary depending on country)

Rest of the World Delivery: £19.50 (Times vary depending on country)

Please note all products are sold on a Delivery Duty unpaid basis so please be aware that recipients for international deliveries may have to pay import duties and other taxes.

Some large or heavy items are not available for express international delivery. Such items are indicated in the 'Delivery Info' tab on individual product pages.

 

Returns

We offer a 28 day returns policy on all non personalised goods. Returns are at customers own cost and we advise using a tracked and signed for service.

We want you to be happy with your purchase from us. If you want to discuss or organise a return, exchange or refund on any non-cancellable item, please contact us or email info@limetreelondon.com. Please note that items that have been personalised cannot be returned unless they are faulty.